Six steps, one loop.
Ingest & structure
Consent-gatedEach channel connects once. New messages, call notes and workshop outcomes are captured and sorted automatically, only for patients who've opted in.
Per-patient context layer
Keeps updatingOne living record per patient: every conversation, decision and result in one place, retrievable in plain language. The patient's fortnight, always current.
Three living profiles
The context layer resolves into the three profiles you already think in: each with intensity scores that shift as new signals arrive.
Weekly summary
At any moment: a tight, honest read of where the patient is, what was tried, and what actually moved. The manual job, done.
Next nudge cycle: drafted
AI proposesA suggested two-week cycle, grounded in the profiles and what the patient actually responds to. Never sent on its own.
Nudge Friend decides
Always humanThe counsellor approves, edits, or overrides. Judgement stays human; only the assembly was offloaded. Then the cycle goes back out to the patient.
Built for the questions you actually asked.
- Opt-in by design
- Nothing is captured without the patient's agreement. Health data, handled as health data.
- A human in the loop, always
- No cycle reaches a patient without a Nudge Friend's yes. The system assembles; people decide.
- Updates continuously
- The profile shifts in real time. Every new message or call moves it.
- Configuration you own
- When your model changes in six months, the system is re-specced in days. It changes with you.
What a Nudge Friend opens in the morning.
The whole caseload, and any patient's fortnight assembled the moment you click them.